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FAQ

In-stock orders may ship as soon as the same day

Unless otherwise stated, products available to order are in stock and are generally dispatched within 1–3 business days.

Tracking information is provided after dispatch where available

訂單寄出後,如物流承運商提供追蹤服務,我們會提供相關配送及追蹤資料,方便你查看物流狀態。

Once your order is shipped, tracking information will be provided where available so you can follow the delivery status.

Free pickup at our Mong Kok store

Free store pickup is available with no minimum spend.

UN Outdoor Limited / 3army Store

Address: Room 1710, 17/F, Gala Place, 56 Dundas Street, Mongkok, Kowloon, Hong Kong

Tel: (+852) 2780 7803

Opening hours: Mon, Wed–Sun 1:00 PM–8:00 PM; Tue 3:00 PM–7:00 PM

Please wait for our confirmation that your order is ready before visiting the store.

Free shipping thresholds for Hong Kong, Macau and Taiwan

Free Shipping Thresholds

Hong Kong | HK$600

Macau | HK$1,000

Taiwan | HK$1,200

Orders below the applicable free-shipping threshold are subject to carrier charges. Where freight collect is available, the shipping fee is paid directly to the carrier by the recipient.

Shipping Regions

Online checkout shipping is currently available only to Hong Kong, Macau, Taiwan and Mainland China. For other countries or regions, please email contact@3armystore.com before placing an order.

Free shipping on Mainland China orders of HK$1,500 or more

Free shipping is available on Mainland China orders of HK$1,500 or more. Orders below HK$1,500 are freight collect, with actual charges determined by the carrier.

How are taxes and customs charges handled? (Mainland China, Taiwan and other cross-border deliveries)

Any import taxes, duties, customs clearance fees or related charges are paid by the customer according to local customs or carrier arrangements. Actual charges are subject to the latest local requirements.

We accept multiple payment methods: FPS/Alipay/WeChat Pay/Visa/ Master/ AE / Apple Pay/Google Pay